Lit-SaaS
Privacy Policy
How Lit-SaaS collects, uses, stores, and protects personal information across this website and its published software services.
About this policy
This Privacy Policy applies to the public Lit-SaaS website, product pages, contact requests, waitlists, and software services that link to it. Lit-SaaS is the service operator referred to as “we”, “us”, or “our”. Product-specific notices will take priority where they provide more detail.
Information you provide
We collect information you choose to submit, such as your name, email address, message, product interest, support details, account information, and waitlist responses. Please do not send passwords, API keys, payment card numbers, government identifiers, or other unnecessary sensitive information through contact forms or email.
Information collected during use
Our systems may process IP address, browser and device type, requested URL, referral source, timestamps, diagnostic logs, security events, cookie preferences, and product usage events. Essential technical data is processed to deliver pages, maintain sessions, prevent abuse, and diagnose failures. Optional analytics or marketing storage remains disabled unless you allow it through Cookie Settings.
How we use information
We use information to provide and secure the website and services; respond to enquiries and support requests; operate accounts and waitlists; understand product interest; improve reliability and user experience; measure campaigns when consent is provided; comply with law; and establish, exercise, or defend legal claims. We do not sell personal information.
Legal grounds and consent
Depending on your location, processing may rely on performance of a contract, steps requested before entering a contract, our legitimate interests in operating and securing the services, compliance with legal obligations, or your consent. Where processing relies on consent, you may withdraw it at any time without affecting earlier lawful processing.
Service providers and disclosure
We may use hosting, database, email, security, analytics, customer-support, and payment providers when required by a particular product. They receive only the information needed to perform their service and are expected to protect it. We may also disclose information when required by law, to protect users or the services, during a business reorganization, or with your direction. We do not publish your contact details.
International processing
Infrastructure or service providers may process information outside your country. Where required, we use contractual or other lawful safeguards intended to protect information during international transfers.
Retention
We keep information only while it is needed for the purpose collected, to operate an active account or request, to maintain security and audit records, or to meet legal obligations. Retention length depends on the record type, product relationship, dispute requirements, and applicable law. Information is deleted or anonymized when it is no longer reasonably required.
Security
We use reasonable administrative and technical safeguards, including access controls, tenant separation for private research data, encrypted transport where supported, one-way password hashing, secret redaction, and restricted handling of deployment credentials. No online system can guarantee absolute security, so you should use unique passwords and report suspected misuse promptly.
Your rights and choices
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or an objection to certain processing. You may withdraw optional cookie consent from Cookie Settings. We may need to verify your identity and may retain limited records where the law permits or requires it.
Children
The website and services are intended for people able to enter a binding agreement and are not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has submitted information.
Changes to this policy
We may update this policy when our services or legal obligations change. The current version will remain available on this page with its latest effective date. Material changes may also be communicated through an appropriate service notice.
Contact and complaints
Privacy requests and questions can be sent to support@litsaas.com with the subject “Privacy request”. Include enough information to identify the relevant service and request, but do not include passwords or API keys. You may also contact the data-protection authority or consumer authority available in your jurisdiction.